All plans include unlimited usage
(i.e. bookings, texts, emails, faxes, newsletters and MedEssist AI)

Everything you need to be successful is included:
1 on 1 onboarding to develop a customized implementation plan
Custom designed digital storefront to match your pharmacy
Custom branded posters & handouts delivered to you ($75 value)
Custom .com or .ca domain (i.e.
Included for both Essential and Professional Plans!

Refills/New Rx


First 250 Bookings / Month

100 credits

250 + Bookings / Month

40 credits

Custom Emails / Newsletters

3 credits

Custom Text

10 credits

Digital Care Plans

25 credits


25 credits (Premium only)

AI Searches (Beta)

TBD (Premium only)


Free resources, education, and tools for any pharmacy
  • Access unique educational workshop for pharmacists and other staff by pharmacists
  • Generate QR codes for your website, posters, or social media posts
  • Meet new patients by accepting registrations from online directories
  • Get your questions answered anonymously by other pharmacies using MedEssist
    Access patient facing and HCP resources and guidelines
    Search for or post excess inventory to MedEssist pharmacies


(Billed Annually)
For pharmacies looking to maximize efficiency & growth
+ Includes AI
  • Includes everything in the Essential Plan
  • Offer custom services such as equipment rental, weightloss consults, or anything you like
  • Travel Health module to launch your own Travel Health Clinic
  • Medication Review System for BPMH/MedsChecks/CACP/SMMA
  • Advanced workflow tools including eFax and Zoom integration
    Pharmacist & patient secure messaging system
    Create and customize smart forms for use internally or with patients.
    Create an independent schedule for clinical services or specialized clinics.

Included in All Plans

Digital Storefront
Pharmacy Task Manager
Live Support
Marketing Suite
Smart Forms & Services
Customized Resource Library
Payments with Helcim
Community Engagement
Secure Integrations
Pharmacy Scheduler
MedEssist Hub
Enterprise Pricing
Contact us to find out more!
Key Features

All your Pharmacy needs in one platform


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Everything you need to get your pharmacy online and provide a modern experience to those that want it!
Workflow Tools
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MedEssist is like another member of your team, giving you a helping hand or connecting you with the help you need.
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Simple, secure prescription ordering that connects patients to every other service you provide.
Flu Vaccines
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Don't just plan on surviving flu season. Meet more patients and delight them so they come back again and again.
COVID Vaccines
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Easily set and adapt to changing demand, inventory, eligibility, and organize clinics on the fly!
COVID / Other POC Testing
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Organize and streamline all types of COVID-19 testing and generate secure QR-based test results.
Minor Ailments
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Seamlessly promote and simplify your minor ailments prescribing with marketing tools and clinical workflows.
Other Pharmacy Features
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Plus so many more features as requested by pharmacies just like yours!
See full list of features

Clinical Workflow          

  • Scheduling System

    Enjoy the convenience of a scheduling system included with your subscription, offering both in-person and online registration options.

  • Online Registrations

    Our online Smart Form system uses patient-friendly language and an intuitive question by question interface to maximize completion.

  • Clinical Assessments

    Use our clinical tools to complete smart assessments in 5 minutes! Our system guides you through a comprehensive workflow including yellow flags, red flags, clinical tips, prescribing, and follow-up.

  • Payments with Helcim
    Streamline online and in-store payments to your pharmacy and make it easier for customers to pay for services.

  • Prescriptions

    Refill or create new prescriptions with MedEssist effortlessly. No login or app download needed. Plus notify patients when their order is ready by text!

  • Communication Tools

    Save time and energy by connecting with patients through custom emails, texts, video calls, and campaign banners - all designed to keep patients informed and engaged.

  • Pharmacy Task Manager
    Keep all your daily tasks organized! With MedEssist’s Task Manager easily keep track of follow ups, fridge temperature checks, narcotic counts and so much more.

  • Telemedicine
    Don’t delay redirected patients to the proper care! With our integration with MDConnected easily refer your patients so they can get the treatment they need.

Marketing & Growth

  • Digital Storefront
    Use MedEssist to put yourself on the map! With our digital storefronts, pharmacies can customize the interface patients interact with and showcase the wide variety of pharmacy services offered at your store.

  • Marketing Materials
    Elevate your pharmacy’s reach through built-in marketing tools. Our marketing materials are designed to boost patient engagement, and ensure your services and promotions are communicated effectively to existing and new patient demographics.

  • Pharmacy Metrics Dashboard

    Take control of your online presence with MedEssist’s comprehensive metrics analytics dashboard. Our pharmacies use this information to manage their bounce rates and leverage patient reviews to build trust.

  • Community Engagement
    Get help or tips anonymously from our community of over 500 pharmacies from coast to coast. Read blog posts, system updates and pharmacy resources right on our platform.

Education & Clinical Support

  • MedEssist Hub
    Continue your education with materials that can help take your clinical skills and business to the next level.

  • Live Support
    Get support on technological issues or how to optimize your use of the platform with the click of a button.

  • Customized Resource Library
    Custom clinical resources for you and your patients so you can provide them with all the education they need.


What is MedEssist?


Medessist is built by pharmacists who have worked on the front lines and understand your pain points because they’ve gone through it themselves. We are a complete business solution that supports independent pharmacies in so many ways, providing clinical, scheduling and marketing tools all-in-one screen.

Furthermore, MedEssist is also the only pharmacist-led startup working with Google for Startups, giving us access to world-class engineers, who help us design these tools. In addition to helping pharmacies simplify their workflow, we also help pharmacies build their online presence and help them build and grow their business. MedEssist is currently supporting hundreds of independent pharmacies across Canada.

Who made this Minor Ailments solution at MedEssist?


MedEssist’s Minor Ailments solution was built by our clinical team, which is composed of experienced pharmacists from Alberta, Saskatchewan and Quebec, provinces where pharmacists have been practicing Minor Ailments for over a decade. Incorporating best practices taken from experienced pharmacists, our system thoroughly guides you through red flags, care plans, prescriptions and easy follow-up scheduling, enabling you to conduct assessments under the realistic time constraints experienced in a busy pharmacy.

What’s it like to use MedEssist?


MedEssist fills all the gaps that your Pharmacy Management System cannot, providing the bridge between the necessities and a vibrant and efficient experience for both patients and staff. On a day to day basis, MedEssist is your ever-present AI-powered assistant, helping you with scheduling, patient intake, literature searches, or anything else you need to wow patients! MedEssist has helpful tools for almost every aspect of pharmacy. The more features you use, the more time you’ll save and the more efficient you’ll be. On a larger scale, MedEssist is a co-pilot for your business, constantly charting new opportunities to help you reach more patients and serve them better.

Is MedEssist private, secure, and up-to-date?


We’re a University of Toronto based company and Google start up accelerator graduate. We’re also pharmacists! With most of our team consisting of pharmacists who know all too well the good and the bad of what it's like behind the counter. We know changes happen often and quickly in pharmacy so that’s why MedEssist is updated almost every week!

This also means you can feel confident including us in any Privacy Impact Assessments (PIA) because we take data privacy seriously. We never advertise to your patients and we utilize Google Cloud Platform for maximum security and reliability. All data storage and product development completed exclusively in Canada ensuring full compliance with Canadian health privacy regulations (including PHIPA and PIPEDA).

I can’t decide between the Essential or Professional plan


The Essential Plan offers all the clinical, marketing, and AI tools you’ll need to operate an efficient and connected modern pharmacy: website, prescriptions ordering, vaccinations, minor ailments, and more!

For Pharmacist-Led Walk-in Clinics or Pharmacy Health Clinics, you’ll likely prefer the Professional Plan for more customizability, efficiency tools, and more services offerings. The Premium plan includes everything in the Standard plan, plus:

+ Direct Faxing to physicians or other HCPs with one click
+ Medication Review System for BMPHs/MedsChecks/CACP/SMMA etc…
+ Travel Health module to launch your own Travel Health clinic
+ SmartForm Builder to create custom assessments and services
+ Video Call Integrations (i.e., Zoom, for virtual care
+ Independent Scheduling of your secondary room
+ Patient Messaging secure and integrated into your workflow
+ MedEssist Access to Care Collaborative Prescribing Program to allow pharmacists to treat and prescribe for more conditions (Additional fees apply)

Ready to simplify your practice and meet new patients?
Go live with your new digital storefront and pharmacy dashboard in less than 24 hours.
Still unsure? 
Send us a message!
Our team is here to answer any questions you have.
Support is just a click away!